After more than a year of working from home, many employees are slowly starting to return to the office. But despite this return to quasi-normalcy, the business landscape, including how we work, has undoubtedly been changed forever. As we continue to get used to this new normal, there are some things that are non-negotiable, one of the most notable being virtual open enrollment. Benefits professionals across the world embraced this concept in 2020 because there truly was no other option but let’s explore what open enrollment will look like for 2021 - and uncover why virtual solutions aren’t going anywhere any time soon.
