Picwell Blog

4 Tips for Choosing the Right Benefits Decision Support Solution

Aug 17, 2022 8:45:00 AM / by Picwell

Open enrollment is almost here and it’s time to commit to a benefits decision support solution. As you evaluate your options, we know that the process can feel overwhelming. With all of the tools available on the market, it can be difficult to determine which one will work best for your organization’s (and your employees’) needs. But, you’re in luck - we’ve compiled our top tips to ensure you choose the right benefits decision support solution this year.

Tip #1: Review Features

As we get started, it’s important to remember that not all benefits decision support solutions are created equal. So, even before you shop for a solution, make a checklist of the things you need it to do for your workforce. For example, apart from highlighting the best-suited benefits for each employee, perhaps you’d also like it to help them compare plans, understand the rationale behind the system’s suggestions, and learn more about their coverage. Maybe you’d even like for it to have the ability to compare outside plans to the ones your organization offers. Regardless, you need to make sure the tool you’re evaluating meets all of your organization’s needs - and then some.

Beware: There are a lot of benefits decision support tools out there that are simply cost calculators in disguise. It’s important that the tool you decide to go with doesn’t require your employees to predict their future health care usage. The best tools use cutting-edge technology and data to predict risk and crunch numbers for employees - they don’t expect them to do it themselves.

Tip #2: Gauge Ease-of-Use

Enrolling in benefits is often a challenging and frustrating experience for your workers. A benefits decision support tool should make the process much easier. But unfortunately, some solutions require complicated inputs from employees to generate results, or even worse - they have confusing user interfaces that take a lot of time to get through. 

So, it’s a good idea to request a demo of any system that you’re seriously considering - and share it with some of your fellow team members so they can try it out too. That way, you can see for yourself how quick and easy (or not!) the tool is to use.

The bottom line: If the solution you're evaluating takes longer than 10 minutes to get to health recommendations, it’s likely employees will become confused, distracted, or lose interest. And if they can’t get their results quickly and effortlessly, the solution isn’t really a solution at all, is it?

Tip #3: Verify Results

Every potential benefits decision support solution will make bold claims about what it can do for your employees and organization - but the best ones will provide proof of success. You’ll need a tool that performs as advertised and actually matches your employees to the optimal benefits plans for their circumstances. Make sure to ask any potential vendors for case studies and testimonials. Many will even be able to provide references from current customers, allowing you to fully vet them before deciding to move forward.

Tip #4: Calculate Return-on-Investment (ROI)

A new tool will be an added expense, so you need to ensure that you’ll get a solid ROI from using it. Ideally, the savings your organization will see from reduced costs should more than pay for the solution. You can find out if this is likely to be true by asking the provider to show proof of other clients’ ROI or by running projections of potential outcomes when using the tool.

The bottom line: If the tool doesn’t help your employees and your organization save money, walk away.

How Picwell Can Help

Now that you know how to assess a benefits decision support tool, let’s put that knowledge into practice by examining Picwell. 

Top of the Line Features

Picwell not only shows employees which benefit plans are best for their personal situations but it also runs side-by-side plan comparisons, educates the user about their perks, and helps them understand how the solution arrived at its conclusions. It also helps employees learn more about their voluntary benefits, HSAs, and provides spousal or partner plan comparisons with Build-a-Plan.

We even provide a Customer Success Toolkit to help you prepare for launch. This toolkit contains customizable email templates, marketing materials, and much more so you can send essential benefits-related information to your workforce in minutes. 

Get the full rundown of Picwell’s innovative features here.

Maximize Benefits Engagement and ROI 

It’s true, we help employees make smarter benefits decisions - but we also save them money. Picwell users who enroll in a recommended plan save $1000 more on average per year vs. those who don’t.

And your company wins too! Some companies have seen hundreds of thousands in savings simply by implementing Picwell.

But don’t take our word for it. Check out a recent case study to see how one company saved over $200,000 with Picwell.

Our testimonials show how much both organizations and employees love Picwell.

Quick and Easy to Use

Picwell is intuitive and interactive, making the enrollment process fast, easy, and, dare we say, fun! Instead of relying on your employee to fill out a tedious questionnaire full of questions they don’t know the answers to, Picwell asks each user to complete a few easy-to-answer questions. Then, using AI and data-driven analytics, the solution quickly generates results and educates employees with a combination of text, images, and videos.

Most Picwell users can complete the entire process in less than 10 minutes. And the best part? Picwell is available anytime, anywhere, and on any device!

The bottom line: If you want a superior benefits decision support solution that checks all the boxes, schedule a Picwell demo today - we're here to help!

Topics: Open Enrollment, Benefits Decision Support, Health Insurance, health savings account, employeebenefits, company culture, employer brand, supplemental benefits, voluntary benefits, virtual open enrollment


Written by Picwell